PROJ6009 BUSINESS PROCESS MANAGEMENT & SYSTEM - ASSIGNMENT 1- PART B

Assessment 1- Part B

Business Process Improvement Report:

“Should-Be” Mapping & Performance

Evaluation

• In continuation of Part A
• Individual and/or in pairs (As part A)
• 1500 + (10%*1500)
• Score: 30%
• Submit by end of week 10
• APA Guide
• Relevant to Modules: 1, M.2,M.3,M.4, M.5
• Content: %80
• Essay (structure, language, ,…) : 20%

This essay should have the following structure:

• Part 1: Introduction
• Part 2: Body (consists of 5 sections)
• Part 3: Conclusion
• Attachment 1: “As-Is” Mapping

Part 1: Introduction

• Provide a brief on your BC

•  Attach it’s “As-is” Mapping as appendix 1

Part 2: Body

• Section 1à 5
• Section 2 à 5
• Section 3 à 5
• Section 4 à 5
• Section 5: Should-Be Mapping à 10
• Academic Skills à 5

Part 3: Conclusion

• A short conclusion

Section 1

1-1) Critically analyse the “As-Is” mapping and address the following (use BPA) :

1. Discover it’s problems (use BPA)

• What are its existing constraints?
• What are non-added value activities

1-2) How can you solve these problem? Why? (Use BPI) (This will be the cornerstone

of your BPI Project)

Section 2

2-1) Develop and detail your BPI plan:

1. What are your assumptions?
2. Analyse and evaluate its KPI (before & after implementation)

• How does this, solve the problem?

2-2) Proof that your BPI obeys the 10 principles of good BPM

Section 3

3-1) What are the governance processes of your BPI? In Detail

Section 4

4-1) In the BPI, provide evidence that all stakeholders are considered.

Section 5

• Draw “Should-Be” Mapping: Mapping = Mix and Match, Compose and Decompose