BSBCRT611 Apply Critical Thinking for Complex Problem Solving - Assessment Task 6

This task will require you to develop a problem scoping brief with information on the scope of at least one complex workplace issue and a feedback register. 

Use templates provided for the following to complete this task:

• Problem scoping briefs
• Feedback registers

1. Develop a problem scoping brief with information on the problem-solving process for at least one complex workplace issue

This must include the following information: 

o          At least one complex workplace issue to resolve

o          At least two task objectives relevant to the complex workplace issue

o          At least two risks in trying to solve the complex workplace issue

o          At least two resources required by the problem-solving process

o          Calculation of the cost of each resource required

o          At least one applicable legislative framework 

o          At least one applicable organisational policy and procedures

o          Requirements for the development of each of the following:

• Solution proposal briefs
• Feedback registers

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o          Requirements for the presentation of each of the following:

• Solution proposal briefs
• Feedback registers

o          Process for the approval of solutions for implementation

2. Develop a feedback register

To complete this task, you must:

• Access and review the following information:

o          Consultation on at least one complex workplace issue 

o          Organisational documents with information on each of the following:

• Requirements for the development of:

-          Solution proposal briefs

-          Feedback registers

• Requirements for the presentation of:

-          Solution proposal briefs

-          Feedback registers

• Process for the approval of solutions for implementation
• Research requirements applicable to the complex workplace issue that must be resolved.

Requirements must include:

o          Components of applicable legislative framework

Legislative framework refers to acts, regulations, standards and codes of practice that work together to provide a set of guidelines for workplaces to follow in order to adhere to legislative requirements. 

Components can be related to the following:

• Anti-discrimination
  • Fair work
  •Work health and safety

Scope documents create agreement by nature, but sometimes you need proof! So include a signature field in your scope document and have your lead stakeholder or project funder sign the document.