MGT3SHR Strategic Human Resource Management Assessment 3: Case Study

Assessment 3: Case Study

The case of Google sets a good example to the best talent culture as the world’s leading Internet company hires exceptionally talented people and retains them in an ultimately mind-blowing workplace environment—usually envied by the best talented people who work in other companies. The company’s way of attracting talents has even come up for a movie, The Internship, which exhibits the essence of their culture, referred to as Googliness, and people experiencing it as Googley. Well-known for its new product development strategies and capabilities for entering new business areas; Google is a good example to a company, where high performance work system is not created by a magic-wand-waving and spell-casting boss or manager but by constructing a platform—a platform for a high performance work system to emerge—where diverse talents could come together and get connected by means of social relationships and digital technology—the unique workplace environment, the popularity of products, the brand and everything else is only the reflection of it. Google’s website states the company’s culture with these words: It’s really the people that make Google the kind of company it is. We hire people who are smart and determined, and we favor ability over experience. Although Googlers share common goals and visions for the company, we hail from all walks of life and speak dozens of languages, reflecting the global audience that we serve.

Question 1: Referring to the case of Google, explain how an organization could construct a platform where High Work Performance System emerges.